Refund Policy

At Job Hobe, we strive to ensure customer satisfaction with our services. If you are not satisfied with your purchase, you may be eligible for a refund under the conditions outlined below.

You may request a refund if you meet any of the following conditions: 1. You experienced technical issues that prevented you from using the purchased credits. 2. There was an error in the billing process, such as duplicate charges. 3. You are dissatisfied with the service, and your concerns cannot be resolved by our support team. 4. The service was not delivered as described at the time of purchase.

To request a refund, please contact our support team at support@jobhobe.com with the following information: 1. Your full name and contact information. 2. Details of the purchase, including the date and amount. 3. A description of the issue and why you are requesting a refund. Our support team will review your request and respond within 5-7 business days. If your request is approved, the refund will be processed to the original payment method used for the purchase.

In certain cases, partial refunds may be issued. For example, if you purchased a package of credits and used only a portion of them, we may provide a refund for the unused credits. The amount refunded will be prorated based on the unused portion of the package.

Certain items are non-refundable, including: 1. Credits that have been fully used. 2. Services that have already been rendered. 3. Any promotional or discounted purchases, unless otherwise stated.

If you have any questions or concerns about our Refund Policy, please contact us at support@jobhobe.com. We are here to assist you and ensure you have a positive experience with Job Hobe.